Evening CCTV & Public Safety Control Room Operator

Caerphilly County Borough Council; Tir-y-Berth; On-site; GBP 12,000 - 13,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Staff discount schemes

Job summary

Caerphilly County Borough Council is seeking a Community Safety Control Room Operator for the Tir y Berth location. The role involves monitoring CCTV, handling out-of-hours calls, and supervising building alarm systems in a shift-based schedule. It requires good communication skills and IT competence.

The position is part-time (15 hours per week), fixed term until 31/03/2028, with an attractive NJC salary band and benefits, including LGPS pension and staff discounts.

Qualifications

• 5 GCSEs Grade A-C including Maths and English or equivalent.
• Experience in a job which required working with the public and delivering a service.
• IT skills particularly Microsoft Word and Outlook Express.

Responsibilities

• Operate CCTV Public Open Space surveillance systems, Out of Hours Emergency Calls and Buildings Alarm Activated surveillance in accordance with procedures and Codes of Practice.
• Demonstrate good communications/listening skills, attention to detail, and be able to work in a control room environment.
• Be available to a shift pattern, with hours in the evening.

Skills

Communication skills

Attention to detail

IT skills

Education

GCSEs A-C incl Maths & English

Tools

Microsoft Word

Outlook Express

Job description

Caerphilly County Borough Council is seeking a Community Safety Control Room Operator for the Tir y Berth location. The role involves monitoring CCTV, handling out-of-hours calls, and supervising building alarm systems in a shift-based schedule. It requires good communication skills and IT competence.

The position is part-time (15 hours per week), fixed term until 31/03/2028, with an attractive NJC salary band and benefits, including LGPS pension and staff discounts.