Europe IT Specialist

JFrog Ltd; City of Westminster; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global software support company is seeking an IT Specialist in the City of Westminster, UK. The role includes providing end-user technical support, managing IT operations, and supporting both macOS and Windows systems. Candidates should have over 3 years of experience and a proactive attitude. Join a dynamic environment with a focus on high security and top IT standards as we empower our partners to drive global innovation.

Qualifications

• 3+ years of experience in an IT Support role.
• Hands-on experience with various IT hardware and software.
• Desire to learn and grow with the team.

Responsibilities

• Provide end-user technical support and manage core systems.
• Handle day-to-day IT operations including hardware setups.
• Support macOS and Windows operating systems.

Skills

Technical support

Mac and PC hardware

Software installation and configuration

Windows and macOS support

Okta and SSO applications

Networking knowledge (TCP/IP, DNS, DHCP)

Tools

Zoom Rooms

Job description

Overview

We are seeking a responsive, highly productive IT Specialist to work closely with the global IT team to ensure best-in‑class support to our frogs worldwide on high security and IT standards. We're looking for someone willing to work hard, in a super dynamic and fast‑evolving environment, to join our growing swamp and make software liquid with us! To succeed, you must be proactive, a fast learner, a great executor, and most importantly, a team player at heart! As an IT Specialist you will…

• Provide end‑user technical support and manage the core systems and network.
• Handle the day‑to‑day IT operations, from hardware setups to account troubleshooting, and provide best‑in‑class client‑side support.
• Hands‑on experience across a wide IT scope, including Mac and PC hardware, software applications, and OS support experienc, including installation, configuration, and troubleshooting.
  3+ years of experience in an IT Support role.
• Experience in supporting macOS & Windows operating systems.
• Experience with Okta and SSO applications.
• Experience with Windows server technologies like AD and Google Workspace Apps.
• Experience with Conference rooms (Zoom Rooms).
• Knowledge of TCP/IP, subnetting, DNS, and DHCP - Plus!
• A desire to learn and grow with the team as our needs and mission evolve - Must!
  At JFrog, we don't just secure and accelerate software - we empower our partners to drive global innovation.

About JFrog

JFrog is reinventing DevSecOps to help the world's greatest companies innovate. This is a special place with a unique combination of brilliance, spirit, and just all‑around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery—a concept we call "Liquid Software."