Estates Helpdesk Coordinator — Hybrid 4-Day Week

Caretech; Stoke-on-Trent; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Hybrid work arrangement

25 days holiday + Bank Holidays

Job summary

Cambian Group Plc is seeking an Estates Helpdesk Administrator for QFM Servicing (Estates) on a full-time basis. The role operates in a hybrid environment, with 4 days in the office and standard office hours from 8.30am to 4.30pm, reporting to the Regional Facilities Manager.

The position includes data management, contractor liaison and reporting responsibilities within Estates operations. The successful candidate will have strong Microsoft Office skills, excellent written and numerical

Qualifications

• Proficient with Word, Excel and other Office applications.
• Accurate data input and processing.
• Strong written and verbal communication skills.
• Ability to prioritise workload and meet deadlines.
• Good analytical and problem-solving abilities.

Responsibilities

• Accurately input, process and collate data on the CAFM system and databases.
• Log maintenance requests and assign tasks to Contractors/Maintenance Operatives.
• Prepare reports from the CAFM system for Estates and Operational personnel.
• Track repairs and overdue works.
• Coordinate maintenance workers via the CAFM system and liaise with Contractors and Site Staff.

Skills

Microsoft Office

Data entry

Communication

Time management

Teamwork

Job description

Cambian Group Plc is seeking an Estates Helpdesk Administrator for QFM Servicing (Estates) on a full-time basis. The role operates in a hybrid environment, with 4 days in the office and standard office hours from 8.30am to 4.30pm, reporting to the Regional Facilities Manager.

The position includes data management, contractor liaison and reporting responsibilities within Estates operations. The successful candidate will have strong Microsoft Office skills, excellent written and numerical