Estates Helpdesk Administrator

NHS Highland; Inverness; On-site; GBP 21,000 - 27,000; Full time

Job summary

NHS Highland is seeking an Estates Administrator based in Inverness to join the Estates Department and provide essential administrative support for an efficient estates service across the NHS Highland area.

The role includes contributing to the Estates Helpdesk, handling inquiries, and delivering administrative tasks with accuracy and diplomacy.

Qualifications

• HNC/HND in Administration or SVQ3 in Administration or equivalent.
• Proficient in Microsoft Word, Excel, Access and PowerPoint.
• Experience in facilities maintenance workflows.
• Excellent communication skills including telephone manner, tact and diplomacy.
• Excellent literacy and numeracy skills.
• Good interpersonal skills and ability to work with initiative.
• Ability to prioritise, manage time and analyse information clearly.

Responsibilities

• Provide administrative services as part of a team to the Estates Department.
• Contribute to the Estates Helpdesk and related activities for NHS Highland.

Skills

Microsoft Office

Communication skills

Literacy and numeracy

Interpersonal skills

Time management

Analytical thinking

Education

HNC/HND in Administration or SVQ3 Administration or equivalent

Tools

Microsoft Office Suite

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

At NHS Highland we have full-time vacancy within our Estates Department for an Estates Administrator based in the Estates Department, Raigmore Hospital, Inverness.

The successful candidate will provide administrative services, as part of a team, to the Estates Department to ensure that an effective Estates service is provided throughout the NHS Highland area, including participation in the Estates Helpdesk function, and all associated aspects.

What we are looking for

• HNC/HND in Administration or SVQ3 Administration or equivalent.
• The post holder should have a working knowledge and experience of Microsoft Office, including word, Excel, Access and PowerPoint.
• Experience in facilities maintenance workflows
• Excellent communication skills including good telephone manner, tact and diplomacy.
• Excellent literacy and numeracy skills.
• Good interpersonal skills.
• Ability to prioritise and manage time, and work, using own initiative.
• Ability to analyse information and communicate it in a straightforward manner.

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through .