Estate Manager

Adecco; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A recruitment agency in London is seeking an Estate Manager for a full-time role within the local authority in Roehampton. The ideal candidate will manage tenant relationships, conduct property inspections, and tackle antisocial behaviour cases. Strong communication and organizational skills are essential. The position offers an hourly rate and a 3-month contract with a possibility of extension.

Responsibilities

• Act as the main point of contact for tenants and leaseholders.
• Inspect properties and recommend improvements.
• Manage and prioritize workload effectively.
• Investigate management transfers and prepare reports.
• Liaise with agencies regarding vulnerable residents.
• Present at case conferences for complex cases.
• Ensure security measures for vacant properties.
• Investigate cases of antisocial behaviour.

Skills

Dealing with difficult situations

Writing letters and reports

Organizing workload

Effective communication

Team working

Job description

Overview

Job Title: Estate Manager
Location: Local authority (based in Roehampton)
Hourly rate: £21.03 PAYE/ £27.86 Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
This is a full-time office role and hybrid working is not available until training is complete

Responsibilities

• Provide the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders\' complaints and enquiries.
• Carry out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary.
• Prioritise own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies.
• Investigate and recommend management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate.
• Liaise with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties.
• Attend and present at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases.
• Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch.
• Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime.

Person Specification

• An understanding of the skills involved in dealing with people in difficult situations
• Ability to write letters and reports on a wide range of issues
• Ability to organise your workload and meet deadlines
• Ability to communicate clearly and effectively with a wide range of people
• Good team working skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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