Estate Agency Office Administrator – Sales & Lettings

Additional Resources Ltd; Greater London; On-site; GBP 28,000 - 32,000; Full time

Job summary

Additional Resources Ltd is recruiting an Office Administrator to support both Sales and Lettings in a busy estate agency. The role involves maintaining property and client records, preparing documents, updating portals, and coordinating appointments to ensure smooth day-to-day operations.

You will also assist with invoicing, compliance and general office tasks while liaising with vendors, landlords, buyers and tenants.

Qualifications

• Previous experience as Office Administrator or in a similar role.
• Estate agency experience is preferred but not required if strong admin skills are shown.
• Good IT skills with Microsoft Office proficiency.
• Strong organisational abilities and attention to detail.

Responsibilities

• Maintaining accurate property and client records.
• Preparing property particulars, brochures, listings and related documentation.
• Updating property portals and internal databases.
• Coordinating appointments, viewings and meetings.
• Supporting sales and lettings administration from instruction through to completion or move-in.
• Preparing tenancy and property-related documentation.
• Liaising with vendors, landlords, buyers, tenants, contractors and stakeholders.
• Handling incoming calls, emails and general enquiries.
• Monitoring correspondence, responding promptly and following up on outstanding actions.
• Assisting with invoicing, expenses and general office administration.

Skills

Organisational skills

Communication skills

Attention to detail

Strong IT skills

Tools

Microsoft Office

Job description

Additional Resources Ltd is recruiting an Office Administrator to support both Sales and Lettings in a busy estate agency. The role involves maintaining property and client records, preparing documents, updating portals, and coordinating appointments to ensure smooth day-to-day operations.

You will also assist with invoicing, compliance and general office tasks while liaising with vendors, landlords, buyers and tenants.