Estate Administration Service - Bereavement Associate

lloyds banking group; Newport; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

A prominent banking institution in the UK is seeking a Bereavement Associate to support bereaved families. This full-time role requires compassionate guidance and precision in administrative tasks, offering a hybrid working pattern. Join a team dedicated to making a meaningful difference during difficult times with opportunities for growth and development.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes

Discounted shopping

22 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Ability to provide reassurance and expert guidance to families.
• Experience in managing sensitive situations with care.
• Capable of independent and teamwork in dynamic settings.

Responsibilities

• Support bereaved families during a challenging time.
• Manage administrative tasks with attention to detail.
• Collaborate to deliver seamless service.

Skills

Compassionate guidance

Relationship building

Administrative precision

Team collaboration

Positive attitude

Job description

End Date

Monday 01 December 2025

Salary Range

£30,609 - £32,220

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

This is a full time role based in either Abingdon, Edinburgh, Glasgow, Manchester, Leeds, Chester, Bristol, Hove, Newport or Exeter

Job Description

• JOB TITLE: Estate Administration Service - Bereavement Associate
• SALARY: £30,609
• LOCATION(S): Abingdon, Edinburgh, Glasgow, Manchester, Leeds, Chester, Bristol, Hove, Newport or Exeter
• HOURS: Full- time – 35 hours a week.
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

Join us as a Bereavement Associate & make a real difference for families.

Step into a truly meaningful role with the UK Private Banking Estate Administration Service, where you’ll be at the heart of supporting bereaved families through one of life’s most challenging moments. As a Bereavement Associate, you’ll be a key part of our expanding team, helping us shape the future of estate administration & become an essential part of the Lloyds Banking Group bereavement journey.

You’ll play a pivotal role in our growth, championing our brand & ensuring every family receives the care & support they deserve. We’re investing in your skills & technology so you can help transform financial services for the better. Here, you’ll find endless opportunities to learn, grow & develop in a culture that celebrates diversity, inclusion & shared values.

As a valued colleague, you’ll help us deliver on our purpose: Helping Britain Prosper and collaborate with talented teams in our UKPB hub locations.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive

What you’ll need

• Be the reassuring voice for families, providing compassionate, expert guidance at a sensitive time.
• Build genuine relationships, listen deeply, and identify the right support for each family’s unique needs.
• Collaborate with colleagues across Lloyds Banking Group and our partners to deliver seamless service.
• Handle important administrative tasks with precision, ensuring every detail is managed and risks are mitigated.
• Work independently and as part of our dynamic Fiduciary services team to exceed customer expectations.
• Share your knowledge and passion, helping colleagues grow and ensuring our team is always at its best.
• Lead with positivity, resilience, and a “can do” attitude that inspires those around you.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch.

We’d love to hear from you.

(Please note our roles can generate a considerable amount of interest and can close early so don't miss out on this opportunity to apply today.)

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.