ER Partner - 12 month FTC

Müller UK & Ireland; Stonehouse; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Private Medical Insurance

Pension Employer Contribution (up to 8

25 days holiday + holidays

Müller Rewards discounts

Job summary

Müller UK & Ireland is hiring an Employee Relations Partner to support managers with professional ER guidance, resolve complex people-related matters, and ensure compliant practice across the business. The role requires strong knowledge of UK employment law, stakeholder collaboration, and data-driven decision making.

Based in Bridgwater or Stroud with hybrid on-site requirements, the position includes travel within the partner region and a 12-month fixed-term contract.

Qualifications

• Experience in managing employee relations matters across levels.
• Strong knowledge of UK employment legislation and best practice.
• Proven stakeholder management and ability to build relationships.

Responsibilities

• Provide managers with professional ER support to resolve people-related matters.
• Coach and develop managers on ER processes and responsibilities.
• Escalate complex high-risk cases to Head of HR/Legal Counsel with recommended actions.
• Analyze data trends to support engagement and change initiatives.

Skills

Employee relations

Stakeholder management

Data insights

UK employment law

CIPD qualification

Change management

Communication

Attention to detail

SLAs/KPIs

Education

Employment law qualification

CIPD Associate/ Chartered member

Job description

We're Hiring: Employee Relations Partner

Location: Bridgwater or Stroud / Hybrid – 2-3 days per week on site.

Contract: Full-Time, 12-month secondment / Fixed-term contract

Hours: Monday–Friday (40 hours)

Part-time working arrangements considered

Benefits For The Role

Competitive salary, generous annual bonus, Life Assurance, Private Medical Insurance, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities.

If you are ready to unleash your potential and build an exciting career with Britian’s most chosen dairy brand, Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our Employee Relations Partner position.

With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk

As an Employee Relations Partner, you will provide managers with professional support to resolve people related matters, such as long-term absence, disciplinary, grievance, and performance management cases, with the focus on gaining the best outcomes for both the business and employees. Acting as the subject matter expert you will provide advice and support, drive best practice and ensure compliance with all company policies and procedures in line with UK employment legislation.

Based on the needs of the partner group, you must be prepared to travel based on the region of sites allocated to build relationships, knowledge and a deep understanding of your partner group.

What You’ll Do

Case Management:

• Advocate a culture which is resolution-focused to improve business outcomes.
• Work closely with the Site HRBP and internal Legal Counsel to ensure alignment on key ER issues.

People Manager Development

• Coach, guide and influence people managers on people related matters and the best approach to dealing with people related topics, developing their knowledge, capability and confidence.
• Support the training of people managers on their roles and responsibilities in delivering ER processes.

Escalation

• Escalate and advise Head of HR / HRBP and Legal Counsel of any complex high-risk cases or disputes and determine together solutions, course of action, mitigating the risk and any PR exposure.
• Provide support to Legal Counsel in the preparation for any employment tribunal cases.

Data Insights And Trend Analysis

• Proactively support the business with data insights both external and internal on people trends and issues. Work collaboratively with the business to develop improvement strategies and deliver successful people relations program/interventions in support of organisational change.
• Develop and apply people policies which improve the people experience and employer brand and mitigate risk to the business.

What You’ll Bring

• Experience in managing employee relations matters of all levels, cradle to grave case management
• Proven excellent stakeholder management with the ability to adapt to different styles and approaches, quickly building strong and effective working relationships, delivering service excellence
• Experience of analysing data, providing data insights to support engagement and positive employee relations
• Deep and up to date understanding of UK employment legislation and best practice and keeping up to date on changes
• Relevant specialist employment law qualification and or CIPD Associate/Chartered member
• Passion for CI with experience of working on own initiatives to implement change and operational process improvement
• Strong communication and influencing skills with the ability to interact across all levels of management
• Strong customer focus
• Strong attention to detail, problem solving ability and ability to deliver results to deadlines
• Good interpersonal and written communication skills
• Previous experience of working to challenging SLAs/KPIs

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.