ER Operations Lead, UK & Canada

Just Eat Takeaway.com; London Borough of Barnet; Presencial; GBP 65.000 - 100.000; Jornada completa

Descripción de la vacante

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will balance local compliance with our global ER strategy across five pillars: Performance, Disciplinary, Grievances, Org Design Support, and Absence Management.

You will triage tribunal claims, guide on complex disciplinary and Speak Up cases, and deliver data-driven insights to raise the bar and foster positive workplace relationships.

Formación

• Experience leading Employee Relations in global, matrixed orgs.
• Strong knowledge of UK Employment Law and tribunal processes.
• Proven leadership and people-management capabilities.
• Data-driven mindset with ability to translate metrics into actions.

Responsabilidades

• Lead ER operations across the UK and Canada in line with local compliance and global ER strategy.
• Own one ER pillar to drive consistency with business goals.
• Triage UK employment tribunal claims and liaise with external counsel.
• Provide expert guidance on disciplinary, grievance, and Speak Up cases.
• Analyze ER data to deliver actionable recommendations and drive improvements.
• Coach and develop the ER team and support career growth.
• Support restructures with clear roles and consistent processes for employees.
• Collaborate with global HR, HRBPs, and legal to align strategies.
• Utilize Workday and Jira Service Management for case management.
• Explore innovative working methods to boost productivity and clarity.

Conocimientos

Employee Relations

HR Business Partnering

UK Employment Law

Tribunal processes

Leadership

Data analysis

Stakeholder management

Travel willingness

Educación

CIPD Level 5

CIPD Level 7

Herramientas

Workday

Jira Service Management

Descripción del empleo

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will balance local compliance with our global ER strategy across five pillars: Performance, Disciplinary, Grievances, Org Design Support, and Absence Management.

You will triage tribunal claims, guide on complex disciplinary and Speak Up cases, and deliver data-driven insights to raise the bar and foster positive workplace relationships.