Global Employee Relations Leader — UK & Canada, Data-Driven

Just Eat Takeaway.com; Esher; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will drive alignment with global ER strategy while ensuring regional compliance across five pillars.

You will triage tribunal claims, guide escalating cases, and deliver data-driven insights to raise the bar on workplace relations. You will coach a growing team and collaborate with HR partners globally.

Qualifications

• Background in Employee Relations or HR Business Partnering within matrixed, global organizations.
• Strong knowledge of UK Employment Legislation, tribunal processes, and compliance frameworks.
• CIPD Level 5 required; CIPD Level 7 is a plus.

Responsibilities

• Lead ER operations across the UK and Canada, ensuring local compliance while supporting global alignment.
• Hold strategic ownership for one ER pillar, driving consistency with business goals.
• Manage and triage UK employment tribunal claims and legal matters, collaborating with external counsel.
• Provide expert guidance on disciplinary, grievance, and Speak Up cases and related escalations.
• Analyze ER data and trends to drive actionable recommendations and improvements.
• Coach, mentor, and develop the ER team to support career growth.

Skills

ER operations

HRBP experience

UK Employment Law

Tribunal processes

Leadership

Data analytics

Stakeholder management

Travel 10-15%

Education

CIPD Level 5

CIPD Level 7 (plus)

Tools

Workday

Jira Service Management

Job description

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will drive alignment with global ER strategy while ensuring regional compliance across five pillars.

You will triage tribunal claims, guide escalating cases, and deliver data-driven insights to raise the bar on workplace relations. You will coach a growing team and collaborate with HR partners globally.