Senior Employee Relations Leader, UK & Canada

Just Eat Takeaway.com; Bracknell; On-site; GBP 65,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will balance local compliance with our global ER strategy across five pillars: Performance, Disciplinary, Grievances, Org Design, and Absence Management.

You will triage tribunal claims, handle complex escalations, and provide data-driven insights to elevate workplace relations.

Qualifications

• Background in Employee Relations or HR Business Partnering within matrixed, global organizations.
• Strong knowledge of UK Employment Legislation, tribunal processes, and compliance frameworks.

Responsibilities

• Lead ER operations across the UK and Canada, ensuring local compliance while supporting global alignment.
• Hold strategic ownership for one ER pillar, driving consistency with business goals.
• Manage and triage UK employment tribunal claims and legal matters, partnering with external counsel when required.
• Provide expert guidance on disciplinary, grievance, and Speak Up cases.
• Analyse ER case data and trends to deliver actionable recommendations and drive continuous improvement.

Skills

Employee relations

HR business partnering

UK employment law

Stakeholder management

Leadership

Data-driven insights

Travel capability

Education

CIPD Level 5 (or equivalent)

CIPD Level 7 (preferred)

Tools

Workday

Jira Service Management

Job description

Just Eat Takeaway.com is seeking an Employee Relations Manager to lead ER operations across the UK and Canada within the People Services team. You will balance local compliance with our global ER strategy across five pillars: Performance, Disciplinary, Grievances, Org Design, and Absence Management.

You will triage tribunal claims, handle complex escalations, and provide data-driven insights to elevate workplace relations.