Fleet Hire & Sales Coordinator – Drive Revenue & Deliveries

Kemp Recruitment Ltd; England; On-site; GBP 25,000 - 33,000; Full time

Job summary

Kemp Recruitment Ltd in the United Kingdom is seeking a Customer Hire & Sales Co-ordinator to join a busy rental operation. You will raise and manage contracts, coordinate deliveries, and support customers with queries, ensuring accurate data in our ERP system.

The role emphasizes excellent organisation, attention to detail, and proactive problem solving, with daily communication across depots and the supply chain.

Qualifications

• Experience in hire, sales, rental, logistics, or a similar coordination role.
• Excellent organisation, communication, and customer service skills.
• Experience with ERP/hire systems such as Movex.
• Good Excel skills and strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Commercial awareness and a proactive approach to problem-solving.

Responsibilities

• Raise, manage, and off-hire contracts using the ERP system.
• Handle customer calls, queries, and requests through system.
• Coordinate equipment and deliveries with depots and supply chain.
• Confirm daily deliveries and obtain accurate ETAs.
• Quote from fleet and source competitive rehire equipment.
• Manage exchanges, breakdowns, delivery issues, and paperwork.
• Complete live hire reconciliations and resolve discrepancies.
• Use Excel to check, reconcile, and report data.
• Resolve invoice queries, process credits, and manage damage reports.
• Collate KPI and other regular reporting.
• Identify add-on sales opportunities and maximise hire revenue.

Skills

Hire coordination

Customer service

ERP systems

Excel skills

Multi-tasking

Commercial awareness

Tools

Movex ERP

Job description

Kemp Recruitment Ltd in the United Kingdom is seeking a Customer Hire & Sales Co-ordinator to join a busy rental operation. You will raise and manage contracts, coordinate deliveries, and support customers with queries, ensuring accurate data in our ERP system.

The role emphasizes excellent organisation, attention to detail, and proactive problem solving, with daily communication across depots and the supply chain.