EPOS Support Engineer – Growth Role with Remote Weekend Day

100% IT Recruitment; High Wycombe; On-site; GBP 27,000 - 30,000; Full time

Job summary

A growing IT support firm in High Wycombe is seeking an experienced EPOS Technical Support Engineer. This role involves providing remote support to EPOS users and diagnosing issues while offering training to new members. Ideal candidates should possess an EPOS or IT background and excellent customer skills. This role offers a salary of £27,000 to £30,000, with the opportunity for office and potentially remote work on weekends.

Qualifications

• An EPOS or IT background is required.
• Excellent customer service skills are essential.
• Retail experience would be beneficial.

Responsibilities

• Providing first line remote support to EPOS system users.
• Escalate any complex problems to software developers.
• Assisting with remote EPOS system implementations.

Skills

Excellent Customer Skills

EPOS or IT background

Job description

A growing IT support firm in High Wycombe is seeking an experienced EPOS Technical Support Engineer. This role involves providing remote support to EPOS users and diagnosing issues while offering training to new members. Ideal candidates should possess an EPOS or IT background and excellent customer skills. This role offers a salary of £27,000 to £30,000, with the opportunity for office and potentially remote work on weekends.