Environmental Caretaking Coordinator – Estates & Compliance

Platform Housing Group; Worcester; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Learning and development opportunities

Employee wellbeing initiatives

On-site parking

Job summary

Platform Housing Group in Worcester is seeking an Administrator/Coordinator to join the Estates team as an Environmental Coordinator. You will provide administration and co-ordination support to Environmental Caretaking teams and management.

Based in our modern Worcester office near Shrub Hill station with free on-site parking, the role is full-time (40 hours/week, Monday to Friday). You will liaise with colleagues, contractors and local authorities to ensure services are delivered efficiently

Qualifications

• Educated to Level 3 in Business Administration or equivalent experience.
• Strong administration and organisational skills with attention to detail.
• Experience maintaining accurate records, databases and compliance documentation.
• Experience handling customer enquiries and complaints, including investigation and resolution.
• Understanding of environmental management standards beneficial.
• Experience in housing/environmental/facilities management desirable.

Responsibilities

• Coordinate and administer support to the Environmental Caretaking Teams and management.
• Advise customers, resolve queries, manage expectations, and provide proactive solutions.
• Schedule, route plan and allocate work within agreed timescales.
• Maintain service records, inspection logs and compliance documentation.
• Respond to enquiries via phone, email and written correspondence.

Skills

Administration

Organisation

Customer service

Record keeping

Compliance docs

Environmental mgmt

Housing experience

Education

Level 3 in Business Administration

Job description

Platform Housing Group in Worcester is seeking an Administrator/Coordinator to join the Estates team as an Environmental Coordinator. You will provide administration and co-ordination support to Environmental Caretaking teams and management.

Based in our modern Worcester office near Shrub Hill station with free on-site parking, the role is full-time (40 hours/week, Monday to Friday). You will liaise with colleagues, contractors and local authorities to ensure services are delivered efficiently