Entry-Level Service Advisor: Rapid Training & Career Growth

Sytner Group; Cardiff; On-site; GBP 20,000 - 24,000; Full time

Job summary

An automotive service provider is seeking a Trainee Service Advisor to join their team in Cardiff. This role involves managing booking calls, scheduling appointments, and ensuring customers receive outstanding care throughout their vehicle service. Successful candidates will receive full training and will benefit from flexible working patterns, including weekends. Strong organizational skills, a customer-focused approach, and attention to detail are essential. This position offers industry-leading benefits and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• Willingness to learn and progress.
• Experience in customer service is beneficial, especially in busy environments.
• Full training provided for all candidates.

Responsibilities

• Manage inbound and outbound booking calls.
• Schedule customer bookings and provide exceptional service.
• Liaise with customers and technicians to ensure smooth vehicle servicing.

Skills

Organisational skills

Attention to detail

Customer-focused approach

Communication skills

Tools

Kerridge

Job description

An automotive service provider is seeking a Trainee Service Advisor to join their team in Cardiff. This role involves managing booking calls, scheduling appointments, and ensuring customers receive outstanding care throughout their vehicle service. Successful candidates will receive full training and will benefit from flexible working patterns, including weekends. Strong organizational skills, a customer-focused approach, and attention to detail are essential. This position offers industry-leading benefits and career development opportunities.