Entry-Level Pet Insurance Claims Administrator – Salisbury

Tedaisy Insurance Group; Salisbury; Vor Ort; GBP 22.000 - 27.000; Vollzeit

Benefits dieser Stelle

23 days holiday

Birthday off

Life assurance 4x

Company pension

Healthcare including 24/7 GP advise &

Discounts at hundreds of brands you k

Employee assistance programme

Discretionary lunch

Zusammenfassung

Tedaisy Insurance Group is seeking a motivated Claims Administrator to join its Salisbury team on a full-time, permanent basis. You will log, review and update insurance claims, liaising with customers and veterinary practices to gather information and ensure timely processing.

With a 35-hour week and a salary of £24,500 per year, the role offers full benefits including health cover, pension and holidays. A proactive, organised approach and strong communication are essential to succeed in this

Qualifikationen

• Excellent attention to detail.
• Highly organised.
• Pleasant telephone manner.
• Ability to work to set deadlines.
• Proactive and enthusiastic.
• Ability to engage with customers and external stakeholders in a professional manner.
• Team player with a can-do attitude.

Aufgaben

• Logging of claims and processing updates via email and post.
• Requesting further information from customers or veterinary practices.
• Matching information to the claims.
• Allocating claims to the appropriate person/queue.
• Assisting with queries from the business and customers.
• Triaging claims.
• Reporting to the team leader and collating information.
• Reporting any system errors.
• Working with the team leader/team to enhance processes.

Kenntnisse

Attention to detail

Organised

Telephone manner

Deadline oriented

Proactive

Customer engagement

Team player

Jobbeschreibung

Tedaisy Insurance Group is seeking a motivated Claims Administrator to join its Salisbury team on a full-time, permanent basis. You will log, review and update insurance claims, liaising with customers and veterinary practices to gather information and ensure timely processing.

With a 35-hour week and a salary of £24,500 per year, the role offers full benefits including health cover, pension and holidays. A proactive, organised approach and strong communication are essential to succeed in this