Entry-Level Medical Device Complaints Investigator (Night Shift)

Randstad Delivery; Witney; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency in Witney is seeking a Complaints Investigator to analyze and resolve complex product issues related to medical devices. You will utilize your analytical skills to identify root causes and participate in quality control improvements. Full training is offered, and previous experience is not mandatory. The role includes night shifts and valuable benefits like on-site parking and a subsidized canteen.

Benefits

Free on-site parking

Subsidized canteen

Comprehensive training

Qualifications

• Strong ability to analyse information and find root causes.
• Essential IT skills, including Microsoft Word and Excel.
• Excellent verbal and written communication skills for effective collaboration.

Responsibilities

• Examine customer-returned medical devices to determine the root cause of reported issues.
• Use computer systems to analyse data and uncover patterns in product complaints.
• Participate in improving quality control procedures and efficiency.

Skills

Analytical Aptitude

Technical Proficiency

Communication

Detail Orientation

Education

Completion of secondary education in Maths and English

Tools

Microsoft Excel

Microsoft Word

Job description

A leading recruitment agency in Witney is seeking a Complaints Investigator to analyze and resolve complex product issues related to medical devices. You will utilize your analytical skills to identify root causes and participate in quality control improvements. Full training is offered, and previous experience is not mandatory. The role includes night shifts and valuable benefits like on-site parking and a subsidized canteen.