Account Manager – Tech & Telecom Solutions

Loxo; Whiteley; Hybrid; GBP 30,000 - 52,000; Full time

Benefits offered by this job

Training opportunities

Birthday off

Flexi health plan

Company pension

Social events

Breakout room with breakfast

Job summary

Tailor Made Technologies is seeking an enthusiastic Account Manager to grow the existing customer base and cross-sell our full suite of services. You will act as the primary contact for clients, managing relationships and ensuring renewals while expanding opportunities across our telecommunications, IT, mobile, utilities and security offerings.

The role operates hybrid from Whiteley, Hampshire, and requires a proactive, high-energy approach with strong communication skills and a proven track

Qualifications

• Proven experience in telecommunication/IT solution sales/account management.
• Experience in managing and retaining accounts, while increasing profitability through cross-selling additional services.
• Self-motivated and hardworking individual.
• Enthusiastic, high-energy, and proactive.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face-to-face interaction with clients.
• Financially and target driven.

Responsibilities

• Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers.
• Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
• Retaining our customers through building fantastic relationships.
• Act as a point of contact for account queries with help from our extensive support teams.
• Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
• Opportunity tracking / pipeline development.
• Keeping customers up to date with regards to installations / projects.

Skills

Telecom sales

Account management

Cross-selling

Target driven

Customer relationships

Telephone & in-person

Job description

Tailor Made Technologies is seeking an enthusiastic Account Manager to grow the existing customer base and cross-sell our full suite of services. You will act as the primary contact for clients, managing relationships and ensuring renewals while expanding opportunities across our telecommunications, IT, mobile, utilities and security offerings.

The role operates hybrid from Whiteley, Hampshire, and requires a proactive, high-energy approach with strong communication skills and a proven track