Enterprise Customer Success Manager - Growth & Adoption

justt; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across different teams. A background in customer relationship management and experience in the payments industry is preferred. This is a full-time position offering significant career development opportunities.

Qualifications

• 5+ years of experience as a Customer Success Manager managing enterprise accounts.
• Proven track record in project management and cross-functional collaboration.
• Strong analytical mindset with the ability to interpret data and translate it into insights.

Responsibilities

• Manage a portfolio of top-tier enterprise customers.
• Analyze portfolio performance using data and customer feedback.
• Identify and execute expansion opportunities for account growth.

Skills

Customer relationship management

Project management

Analytical mindset

Cross-functional collaboration

Job description

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across different teams. A background in customer relationship management and experience in the payments industry is preferred. This is a full-time position offering significant career development opportunities.