Enterprise Customer Success Leader — Growth & Adoption

Workiva; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Workiva is seeking a senior leader to oversee Customer Relationship Management - Customer Success in Greater London. The role focuses on building post-sales relationships, driving product adoption, and identifying opportunities to upsell and renew with assigned clients.

The incumbent will manage teams of Customer Success professionals, shape strategic direction, and ensure delivery of outcomes aligned with company goals. Leadership and collaboration are essential.

Job description

Workiva is seeking a senior leader to oversee Customer Relationship Management - Customer Success in Greater London. The role focuses on building post-sales relationships, driving product adoption, and identifying opportunities to upsell and renew with assigned clients.

The incumbent will manage teams of Customer Success professionals, shape strategic direction, and ensure delivery of outcomes aligned with company goals. Leadership and collaboration are essential.