Engineering Service Scheduler - Career Growth

Pertemps Tm; Greater London; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Career progression

Supportive team

Office-based role

Job summary

Pertemps Tm is seeking a Service Desk Administrator to support our busy operations team in Clapham, London. You will schedule engineers, manage daily calendars and communicate with customers, contractors and internal teams to ensure timely service.

The role is full-time, with a Monday–Friday office-based schedule and a salary of £28,000 per year. A proactive, organized candidate with strong IT skills will thrive in a fast-paced environment.

Qualifications

• Experience in service desk, scheduling, facilities, maintenance or engineering environment.

Responsibilities

• Schedule and coordinate engineers across London.
• Allocate planned maintenance, servicing and reactive jobs to engineers.
• Update engineers daily schedules and liaise with them throughout the day.
• Contact customers to arrange appointments and access.
• Advertise and track service requests and allocate jobs.
• Monitor outstanding and completed works and produce basic reports.
• Assist with invoicing, purchase orders and administration.
• Support the Service Manager and operations team daily.
• Maintain high levels of customer service at all times.

Skills

Organisational skills

Communication skills

MS Office

Outlook

Excel

Customer service

Scheduling

Problem solving

Team player

Independent worker

Tools

Outlook

Excel

Job description

Pertemps Tm is seeking a Service Desk Administrator to support our busy operations team in Clapham, London. You will schedule engineers, manage daily calendars and communicate with customers, contractors and internal teams to ensure timely service.

The role is full-time, with a Monday–Friday office-based schedule and a salary of £28,000 per year. A proactive, organized candidate with strong IT skills will thrive in a fast-paced environment.