Engineering Services Scheduler & Admin Coordinator

Office Angels; City Of London; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

21 days annual leave

Pension scheme

Professional development opportunities

Job summary

Office Angels is recruiting an Administrator / Scheduler in Parsons Green, London. This permanent, full-time role is office-based and supports customer service, scheduling, and day-to-day coordination for engineering services.

The successful candidate will act as the main contact for customers, log enquiries, schedule works, manage diaries for engineers, and maintain accurate records while providing proactive support to the team.

Qualifications

• Experience in Scheduling, Planning, or Administrative roles.
• Experience scheduling engineers or field teams.
• Proficient with Microsoft Office applications.
• Strong organisational skills and ability to meet deadlines.
• Excellent written and verbal communication.

Responsibilities

• Act as the first point of contact for customers, handling enquiries via telephone, email, WhatsApp and other channels.
• Log and process customer enquiries, gathering information to schedule works accurately.
• Coordinate and schedule works for field-based engineers and manage diaries.
• Monitor engineer availability and allocate jobs to maximise productivity.
• Maintain scheduling and job management systems with accurate records.

Skills

Scheduling

Planning

Coordination

Administrative tasks

Customer service

Outlook

Excel

Word

Tools

Outlook

Excel

Word

Job description

Office Angels is recruiting an Administrator / Scheduler in Parsons Green, London. This permanent, full-time role is office-based and supports customer service, scheduling, and day-to-day coordination for engineering services.

The successful candidate will act as the main contact for customers, log enquiries, schedule works, manage diaries for engineers, and maintain accurate records while providing proactive support to the team.