Engineering Service Coordinator | Scheduling & Projects

Bennett & Game Recruitment; Camberley; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discretionary annual bonus

Company pension scheme

21 days holiday plus bank holidays

Company laptop and IT setup

Full training on products and industry

Ongoing development opportunities

Long-term career in technical sector

Job summary

Bennett & Game Recruitment is seeking a highly organised Technical Service Coordinator to join our growing engineering business in the UK. You will coordinate service, maintenance and installation activities across multiple sites, schedule engineers and manage workloads to meet service commitments.

The role reports to the Managing Director and focuses on delivering excellent customer service throughout project lifecycles.

Qualifications

• Mechanical Engineering degree or equivalent.
• Strong organisational and planning skills.
• Excellent communication skills, both written and verbal.
• Confident dealing with customers, engineers and internal stakeholders.
• Good working knowledge of Microsoft Office, particularly Excel.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a small, fast-paced team.
• Positive attitude and willingness to learn.

Responsibilities

• Coordinate service, maintenance and installation activities across multiple customer sites.
• Schedule engineers and manage workloads to ensure service commitments are delivered on time.
• Act as a key point of contact for customers, responding to enquiries and providing project updates.
• Maintain accurate service records, schedules and project documentation.
• Track project progress and ensure all activities are completed within agreed timescales.
• Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data.
• Liaise with engineers, suppliers and customers to coordinate resources and site requirements.
• Support the preparation of quotations, reports and service documentation.
• Monitor outstanding actions and ensure timely completion of maintenance and service activities.
• Assist with continuous improvement of service processes and administrative systems.
• Support the wider team with project coordination and operational activities as required.

Skills

Organisational skills

Planning skills

Communication skills

Excel proficiency

Customer handling

Attention to detail

Independent worker

Team player

Willingness to learn

Education

Mechanical Engineering degree

Tools

Microsoft Dynamics 365

Microsoft Excel

ERP/CRM systems

Job description

Bennett & Game Recruitment is seeking a highly organised Technical Service Coordinator to join our growing engineering business in the UK. You will coordinate service, maintenance and installation activities across multiple sites, schedule engineers and manage workloads to meet service commitments.

The role reports to the Managing Director and focuses on delivering excellent customer service throughout project lifecycles.