Technical Service Coordinator – Projects & Scheduling

Bennett and Game Recruitment LTD; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discretionary annual bonus

Company pension scheme

21 days holiday plus bank holidays

Job summary

Bennett and Game Recruitment LTD is seeking a highly organised Technical Service Coordinator to join its growing engineering team in London. You will coordinate service, maintenance and installation activities across the UK, aligning engineers, customers and suppliers to deliver projects on schedule.

Reporting to the Managing Director, you will manage workloads, maintain records and ensure excellent customer service throughout the project lifecycle.

Qualifications

• Mechanical Engineering degree or equivalent.
• Strong organisational and planning skills.
• Excellent communication skills, both written and verbal.
• Confident dealing with customers, engineers and internal stakeholders.
• Good working knowledge of Microsoft Office, particularly Excel.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Ability to work independently and as part of a small, fast-paced team.
• Positive attitude and willingness to learn.

Responsibilities

• Coordinate service, maintenance and installation activities across multiple customer sites.
• Schedule engineers and manage workloads to ensure service commitments are delivered on time.
• Act as a key point of contact for customers, responding to enquiries and providing project updates.
• Maintain accurate service records, schedules and project documentation.
• Track project progress and ensure all activities are completed within agreed timescales.
• Use Microsoft Excel and Microsoft Dynamics 365 to manage service schedules, customer information and project data.
• Liaise with engineers, suppliers and customers to coordinate resources and site requirements.
• Support the preparation of quotations, reports and service documentation.
• Monitor outstanding actions and ensure timely completion of maintenance and service activities.
• Assist with continuous improvement of service processes and administrative systems.
• Support the wider team with project coordination and operational activities as required.

Skills

Organised

Planning skills

Excellent communication

Customer interaction

Microsoft Excel

Attention to detail

Independent worker

Education

Mechanical Engineering degree

Tools

Microsoft Dynamics 365

Job description

Bennett and Game Recruitment LTD is seeking a highly organised Technical Service Coordinator to join its growing engineering team in London. You will coordinate service, maintenance and installation activities across the UK, aligning engineers, customers and suppliers to deliver projects on schedule.

Reporting to the Managing Director, you will manage workloads, maintain records and ensure excellent customer service throughout the project lifecycle.