Engineering Customer Sales Support Specialist

Premier Placement Services; Newcastle-under-Lyme; On-site; GBP 25,000 - 35,000; Full time

Job summary

A market-leading engineering company is seeking an Engineering Customer Sales Support assistant to join their team in Newcastle-under-Lyme. You will be responsible for preparing tailored quotations, building strong client relationships, and liaising with the external sales team. Essential skills include computer literacy, strong communication, and a customer-focused approach. The role offers opportunities for career progression and full product training within a supportive team environment.

Benefits

Full product training provided

Career progression opportunities

Supportive team environment

Qualifications

• Computer literacy in Microsoft Office is essential.
• Strong written and verbal communication skills needed.
• Ability to organise and prioritise tasks effectively.
• Self-motivated with flexibility in approach.
• Good standard of English and Maths required.
• Must be a team player with a customer-focused approach.

Responsibilities

• Handle incoming enquiries through phone and email.
• Prepare accurate quotations tailored to customer specifications.
• Select products according to customer requirements.
• Build lasting client relationships.
• Liaise with area sales managers and internal teams.
• Provide input on market trends and customer feedback.

Skills

Computer literacy (Microsoft Office)

Strong communication skills

Organisational and prioritisation skills

Self-motivated and flexible attitude

Customer-focused approach

Education

Engineering qualifications (ONC, HNC, BEng, etc.)

Tools

CRM software

Job description

A market-leading engineering company is seeking an Engineering Customer Sales Support assistant to join their team in Newcastle-under-Lyme. You will be responsible for preparing tailored quotations, building strong client relationships, and liaising with the external sales team. Essential skills include computer literacy, strong communication, and a customer-focused approach. The role offers opportunities for career progression and full product training within a supportive team environment.