Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK is seeking a Cloud Engineer to join their team in Southampton. This full-time, permanent role involves developing technical relationships, supporting customer satisfaction, and working with Cloud, Network, and Security specialists. The ideal candidate will have a strong interest in Cloud technologies and relevant experience.

Benefits

26 days annual leave plus options to buy/sell days

Company pension scheme

Family-friendly policies

Health support and wellbeing portal

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies, especially Azure and Linux.
• Experience in support environments, especially on-premise Cloud Services.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts as needed.
• Create TA, POC, RFC, WI, and SoW documentation.

Skills

Cloud technologies

Communication

Problem-solving

Team collaboration

Education

VCP 6.x-DCV

MCSA: Windows Server 2016+

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers an opportunity to work with a skilled team of Cloud, Network, and Security specialists, supporting your growth and development through engaging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service to ensure high customer satisfaction and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk.

Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses nationwide. Join us to innovate, develop networks and systems for millions, and contribute to building and maintaining critical infrastructure.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Support Professional Services and Sales within Network Services.
• Monitor customer incidents and report on accounts as needed.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for task management and reporting.
• Assist with PoC scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submission.
• Obtain certifications aligned with business objectives.
• Complete overtime and expenses accurately.
• Adhere to GDPR and security policies.

Who You Are:

The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure, Linux, MS SCCM, and MS Exchange knowledge, with a willingness to develop these skills. You should have a strong work ethic, a can-do attitude, and experience in support environments, with on-premise Cloud Services experience being advantageous.

• Desirable certifications include VCP 6.x-DCV, MCSA: Windows Server 2016+, LPIC-2.
• Knowledge of Networking, SQL Server, Azure MFA, Microsoft System Configuration Manager, Exchange, VMware vCloud Director.
• Leadership qualities, excellent communication skills, problem-solving passion, and team collaboration skills.

What We Offer:

At Telent, you can develop across sectors, roles, and technologies, making a meaningful impact. We promote an inclusive culture that values diversity and supports your growth.

Additional benefits include:

• 26 days annual leave plus options to buy/sell days
• Company pension scheme
• Family-friendly policies
• Health support and wellbeing portal
• Discounts via Telent Reward scheme
• Ongoing development and support

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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