Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Leicester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading technology company in the UK is seeking a Cloud Engineer to join their Engineering team in Southampton. This full-time, permanent role involves developing relationships with customers and supporting critical infrastructure through innovative Cloud solutions. The ideal candidate will have a strong interest in Cloud technologies and experience in IT Managed Services, with opportunities for ongoing professional development and a supportive work environment.

Benefits

26 days annual leave plus options to buy or sell days

Company matched pension scheme

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Continuous professional development

Qualifications

• Interest in Cloud technologies, including Azure knowledge.
• Experience in medium to large IT Managed Service environments.

Responsibilities

• Training internal staff and customers on products and solutions.
• Monitoring customer incidents and reporting on specific accounts.
• Creating technical documentation such as TA, POC, RFC, WI, and SoW.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

MS SCCM

MS Exchange

Microsoft SQL Server 2016 or above

VMware vCloud Director

Job description

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Client:

Telent

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers an opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will develop and maintain strong relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are dedicated to bringing the digital revolution to homes, infrastructure, and businesses nationwide. Join us to innovate, develop networks, and make a significant impact by supporting critical infrastructure 24/7.

Responsibilities of a Cloud Engineer include:

• Training internal staff and customers on products and solutions.
• Supporting Professional Services and Sales opportunities within Network Services.
• Monitoring customer incidents and reporting on specific accounts.
• Highlighting trends, security threats, or technical bulletins affecting customers.
• Managing documentation and technical information related to customer platforms and Telent Cloud Services.
• Following internal and external processes for task management and reporting.
• Assisting with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Creating technical documentation such as TA, POC, RFC, WI, and SoW.
• Conducting peer reviews of engineering documentation.
• Pre-staging equipment for customer site installations.
• Participating in customer meetings, support reviews, and incident reviews.
• Submitting accurate timesheets and expenses.
• Maintaining certifications aligned with job roles and business objectives.
• Adhering to GDPR and security policies.

Ideal candidate profile:

The successful Cloud Engineer will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your skill development in these areas. You should have a strong work ethic, a positive attitude, and experience working in medium to large support environments (IT Managed Service). On-premise Cloud Services experience is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Knowledge of Networking Concepts
• Experience with Microsoft SQL Server 2016 or above, especially clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 or above
• VMware vCloud Director knowledge
• Leadership qualities and hands-on technical skills
• Strong communication and problem-solving skills
• Ability to work independently and in a team

What Telent offers:

Opportunities to develop across sectors, roles, and technologies, with ongoing learning and impact. We foster an inclusive culture that values diversity and individual expression. Benefits include:

• 26 days annual leave plus options to buy or sell days
• Company matched pension scheme
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts via Telent Reward scheme
• Continuous professional development

Our values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focussed

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About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, committed to connecting communities and supporting innovation across the UK.