Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Gloucester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in network services is seeking a Cloud Engineer to join their Engineering team in Southampton. This full-time role involves developing technical relationships, supporting customer satisfaction, and working on innovative cloud solutions. The ideal candidate will have a strong interest in cloud technologies and excellent communication skills. Join a diverse and inclusive culture that values collaboration and growth.

Benefits

26 days leave

Pension

Health support

Discounts

Qualifications

• Experience in support environments or IT Managed Services.
• Knowledge of Networking and Azure MFA.

Responsibilities

• Train internal staff and customers on products and solutions.
• Monitor customer incidents and report on accounts.
• Create and review technical documentation and Statements of Work.

Skills

Cloud technologies

Communication

Problem-solving

Education

VCP 6.x-DCV

LPIC-2

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server

VMware vCloud Director

Job description

Social network you want to login/join with:

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Client:

Telent

Location:

Gloucester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is seeking a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers an excellent opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and exposure to challenging projects.

The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and ensuring high customer satisfaction. They will act as a bridge between engineering and Service Delivery, Projects, and Service Desk teams within Telent.

Our Technology Teams are dedicated to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks, and support critical infrastructure, making a significant impact.

Cloud Engineer - Responsibilities:

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Monitor customer incidents and report on accounts.
• Identify trends, security threats, and technical bulletins affecting customers.
• Manage documentation related to customer platforms and Telent Cloud Services.
• Follow internal and external processes for tasks, reporting, and change management.
• Support PoC scenarios, Type Approval activities, and lab testing.
• Create and review technical documentation and Statements of Work.
• Assist in pre-staging equipment for customer sites.
• Participate in customer meetings and reviews.
• Ensure accurate timesheet submissions and adherence to policies.
• Maintain relevant certifications and complete overtime and expenses accurately.
• Adhere to GDPR and information security policies.

Cloud Engineer - Requirements:

• Interest in Cloud technologies, including Azure, Linux, MS SCCM, MS Exchange.
• Experience in support environments or IT Managed Services.
• On-premise Cloud Services experience.
• Desirable certifications: VCP 6.x-DCV, LPIC-2.
• Knowledge of Networking, SQL Server, Azure MFA, Microsoft System Configuration Manager, VMware vCloud Director.
• Strong work ethic, ownership, and collaboration skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and in teams.

What Telent Offers:

• Competitive benefits, including 26 days leave, pension, health support, and discounts.
• Opportunities for development, growth, and making an impact.
• Inclusive culture valuing diversity and inclusion.

Our values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused.