Cloud Services Engineer (Previous Relevant Experince is Required)

JR United Kingdom; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Services Engineer in Northampton. This full-time role involves training staff, assisting in sales, and managing documentation. Ideal candidates will have experience in Cloud technologies and strong communication skills. Join a team committed to innovation and high performance.

Benefits

26 days annual leave + public holidays

Company matched pension

Family-friendly policies

Health support and wellbeing portal

Discounts via Telent Reward scheme

Ongoing development support

Qualifications

• Experience in a medium to large IT environment.
• On-premise Cloud Services experience.

Responsibilities

• Train internal staff and customers on products.
• Assist with Professional Services and Sales opportunities.
• Manage documentation related to customer platforms.

Skills

Cloud technologies

Leadership

Communication

Problem-solving

Collaboration

Education

MCSA: Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

SQL Server 2016+

VMware vCloud Director

Job description

Social network you want to login/join with:

Cloud Services Engineer (Previous Relevant Experience is Required), Northampton

Client:

Telent

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This is a great opportunity to join a team of Cloud, Network, and Security specialists who will support your growth and development as a Cloud Engineer, exposing you to challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems that impact millions. Your work will help keep the nation's critical infrastructure connected and protected 24/7.

What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report as necessary.
• Highlight trends, security threats, or technical bulletins affecting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Follow internal and external processes regarding task allocation, completion, and reporting.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and SoW documentation.
• Peer review engineering documentation.
• Assist in pre-staging equipment for installations.
• Attend customer meetings such as support reviews and incident reviews.
• Ensure accurate and timely timesheet submissions.
• Link certifications and training to business objectives.
• Complete overtime and expenses accurately and promptly.
• Adhere to GDPR and information security policies.

Who you are:

The ideal Cloud Engineer has an interest in Cloud technologies, including Azure, Linux, MS SCCM, and MS Exchange, with support experience in a medium to large IT environment, and on-premise Cloud Services experience.

• VCP 6.x-DCV (Desirable)
• MCSA: Windows Server 2016 or above
• Networking knowledge
• SQL Server 2016+ (clustering, availability groups)
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016+
• VMware vCloud Director knowledge
• Leadership qualities
• Strong work ethic and ownership
• Hands-on with relevant technology
• Collaborative and trustworthy
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

Benefits:

• 26 days annual leave + public holidays, with buy/sell options
• Company matched pension
• Family-friendly policies
• Health support and wellbeing portal
• Discounts via Telent Reward scheme
• Ongoing development support

Our Values:

• Be Inclusive
• Take Responsibility
• Be Customer-focused

#LI-Hybrid #TJ-Hybrid

About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure, with over 3,000 dedicated employees committed to high performance and impactful work.