Engagement-Focused Recovery Worker (Fixed Term) - Care

withyou; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

WithYou in Shrewsbury is seeking a Recovery Worker to support clients in identifying goals and developing tailored treatment plans. You will be the first point of contact, handle referrals, assessments, and queries, and ensure continuity of care through effective partnership working.

You will manage an active caseload, connect with clients promptly, and deliver evidence-based interventions while maintaining dignity and respect. Strong organisational and communication skills are essential.

Qualifications

• Experience in health, social care, criminal justice, or related setting.
• Ability to build meaningful relationships with clients and stakeholders.
• Proven track record of providing efficient and reliable customer service.

Responsibilities

• Take referrals and perform assessments to determine client needs.
• Cover staff absence and answer telephone queries to maintain service continuity.
• Manage an active caseload and coordinate care with partners to deliver quality support.

Skills

Communication skills

Care coordination

Assessment delivery

Job description

WithYou in Shrewsbury is seeking a Recovery Worker to support clients in identifying goals and developing tailored treatment plans. You will be the first point of contact, handle referrals, assessments, and queries, and ensure continuity of care through effective partnership working.

You will manage an active caseload, connect with clients promptly, and deliver evidence-based interventions while maintaining dignity and respect. Strong organisational and communication skills are essential.