Impactful Recovery Support Worker Frontline Care

Occy; Hanley; On-site; GBP 26,000 - 31,000; Full time

Job summary

WithYou is seeking a compassionate Recovery Worker in Stoke-on-Trent to provide frontline support, assess client needs, and coordinate care within a busy service. You will be the first point of contact, handle referrals and telephone queries, and work to maintain a high-quality, person-centered service.

This full-time fixed-term role runs until 17 September 2027, with occasional Saturday work. The successful candidate will build strong relationships across health and social care, criminal

Qualifications

• Demonstrable compassion and motivation to work in health or social care.
• Proven track record delivering reliable customer service.
• Ability to build meaningful relationships with clients and stakeholders.

Responsibilities

• Be the first point of contact for referrals and queries.
• Take referrals, perform assessments and cover staff absence.
• Manage an active caseload and coordinate care for clients.

Skills

Compassionate nature

Communication skills

Teamwork

Organized

Time management

Relationship building

Job description

WithYou is seeking a compassionate Recovery Worker in Stoke-on-Trent to provide frontline support, assess client needs, and coordinate care within a busy service. You will be the first point of contact, handle referrals and telephone queries, and work to maintain a high-quality, person-centered service.

This full-time fixed-term role runs until 17 September 2027, with occasional Saturday work. The successful candidate will build strong relationships across health and social care, criminal