Recovery Worker

withyou; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

WithYou in Shrewsbury is seeking a compassionate Recovery Worker to support clients in identifying goals and creating tailored recovery plans. You’ll be the first point of contact, handle referrals, perform assessments, and cover staff absence while delivering high-quality care with dignity.

You will manage an active caseload, work in partnership with teams, and deliver interventions in a timely, person-centred manner.

Qualifications

• Experience in health, social care or related fields.
• Excellent communication and organisational skills.
• Passionate about helping others and recovery support.
• Hold a UK driving license and have access to a vehicle.

Responsibilities

• Take referrals and perform initial assessments.
• Cover staff absence and answer telephone queries.
• Manage an active caseload and coordinate care.
• Deliver interventions and support clients on recovery plans.

Skills

Compassionate

Communication skills

Time management

Teamwork

Job description

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You’ll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re always treated with respect and dignity.

This position is offered on a full time, permanent basis - 37.5 hours, Monday - Friday. Some Saturday working will be required to meet the needs of the service.

We’re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

You will hold a UK drivers License and have access to a vehicle.

Join us as a Recovery Worker in Shrewsbury on a permanent basis.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we’d love to hear from you.

Please refer to the linked job description to support your application.

We offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year. For further details please reach out to a member of the recruitment team via [e-mail].

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 22nd November 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.