Energy Support Social Worker - Empathy & Safeguarding Expert

Octopus Energy Group; Brighton; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Driver with access to a car

On-site offices in multiple locations

Job summary

Octopus Energy Group is seeking a passionate social worker to support customers and colleagues. The role is primarily on-site across multiple offices including Brighton, with responsibilities to assess needs, signpost resources, and collaborate with authorities as required.

The candidate should hold a Social Work Degree, current registration with Social Work England, and ideally have ASYE and Practice Educator qualifications.

Qualifications

• Social Work Degree and current registration with Social Work England.
• Minimum 5 years post qualifying social work experience (ASYE required).
• Practice Educator qualification is highly desired.

Responsibilities

• Assess customers’ needs and develop support plans, referring to local authorities as appropriate.
• Assess financial ability to pay and advise on best support actions.
• Signpost to appropriate help and signpost available support packages.
• Conduct follow-ups to ensure cases reach resolution.
• Collaborate with other agencies and make referrals when needed.
• Stay updated with industry best practices and regulatory guidelines.
• Provide ongoing supportive guidance to energy specialists.

Skills

Empathy

Communication

Assessment skills

Collaboration

Education

Social Work Degree

Registration with Social Work England

ASYE (preferred)

Job description

Octopus Energy Group is seeking a passionate social worker to support customers and colleagues. The role is primarily on-site across multiple offices including Brighton, with responsibilities to assess needs, signpost resources, and collaborate with authorities as required.

The candidate should hold a Social Work Degree, current registration with Social Work England, and ideally have ASYE and Practice Educator qualifications.