Energy Projects Planner & Operations Coordinator

Energy Jobline CVL; Linlithgow; On-site; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Pension scheme option

28 days paid annual leave

Eye care vouchers

Interview support

Job summary

Office Angels is seeking a proactive Planning & Operations Administrator to support field-based engineers and a busy operations team in Linlithgow. This temporary role centres on planning, scheduling, coordinating workloads, handling customer inquiries, and maintaining accurate project data in Excel.

You will communicate with customers and engineers, help resolve scheduling conflicts, and contribute to process improvements.

Qualifications

• Experience in planning, scheduling and coordinating field operations.
• Strong Excel skills to manage scheduling data.
• Excellent organisational and time management abilities.

Responsibilities

• Planning, scheduling, and optimising engineers' daily workloads to maximise efficiency and meet project deadlines.
• Monitoring engineer availability, geographical locations, and customer requirements to create effective work schedules.
• Communicating with customers regarding appointments, service updates, and ongoing project activity.
• Managing incoming telephone and email enquiries, providing professional and timely responses.
• Liaising closely with engineers and operational teams to resolve scheduling conflicts and last-minute changes.
• Updating internal systems with accurate job information, customer records, and project data.
• Producing and maintaining spreadsheets, reports, and planning documents using Excel.
• Tracking progress of ongoing installations and repair works to ensure service level commitments are met.
• Supporting the wider operations team with administrative tasks and process improvements.
• Identifying and escalating potential delays, resource issues, or customer concerns before they impact service delivery.

Skills

Planning & Scheduling

Coordination

Logistics

Customer service

Administration

Tools

Excel

Job description

Office Angels is seeking a proactive Planning & Operations Administrator to support field-based engineers and a busy operations team in Linlithgow. This temporary role centres on planning, scheduling, coordinating workloads, handling customer inquiries, and maintaining accurate project data in Excel.

You will communicate with customers and engineers, help resolve scheduling conflicts, and contribute to process improvements.