Planning & Operations Admin — Energy Projects (Temp)

Office Angels; Linlithgow; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Pension scheme option

28 days paid annual leave

Eye care vouchers

Independent interview support

Assistance programme

Job summary

Office Angels is seeking a proactive Planning & Operations Administrator to support field-based engineers across installation and maintenance activities in the energy and projects sector. You will coordinate schedules, handle customer enquiries, and keep systems up to date to ensure services run smoothly.

You will need strong Excel skills, excellent organisation, and the ability to juggle multiple priorities in a fast-paced environment.

Qualifications

• Experience in planning, scheduling, coordination, logistics, customer service, or administration.
• Strong Excel skills to manage and manipulate scheduling data.
• Excellent organisational and time management abilities.
• Strong communication skills and confidence dealing with customers and teams.
• Ability to stay calm when priorities shift and think proactively.
• High levels of accuracy and attention to detail.
• Experience in fast-moving operations or engineering environments is advantageous.

Responsibilities

• Plan, scheduling, and optimising engineers' daily workloads to maximise efficiency and meet project deadlines.
• Monitor engineer availability, locations, and client requirements to create effective work schedules.
• Communicate with customers regarding appointments and project activity.
• Manage inbound telephone and email enquiries with professional, timely responses.
• Coordinate with engineers and operations to resolve scheduling conflicts and changes.
• Update internal systems with accurate job information, customer records, and data.
• Produce and maintain spreadsheets, reports, and planning documents using Excel.
• Track progress of installations and repairs to meet service level commitments.
• Support the wider operations team with admin tasks and process improvements.
• Identify and escalate potential delays or resource issues before impact.

Skills

Scheduling

Coordination

Administrative

Customer service

Problem solving

Attention to detail

Multitasking

Tools

Excel

Job description

Office Angels is seeking a proactive Planning & Operations Administrator to support field-based engineers across installation and maintenance activities in the energy and projects sector. You will coordinate schedules, handle customer enquiries, and keep systems up to date to ensure services run smoothly.

You will need strong Excel skills, excellent organisation, and the ability to juggle multiple priorities in a fast-paced environment.