Energy Projects Planning & Operations Coordinator

Office Angels; Linlithgow Bridge; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Pension scheme

28 days annual leave

Employee assistance program

Discount vouchers

Eye care vouchers

Interview support and guidance

Permanent work search assistance

Job summary

Office Angels seeks a proactive Planning & Operations Administrator to support field-based engineers across installation and maintenance activities in the UK. You will coordinate schedules, manage enquiries, and ensure smooth operations behind the scenes.

Join a well-established agency in the energy and projects sector, with a focus on accuracy, efficiency and customer satisfaction. This temporary role offers exposure to a fast-paced environment and diverse assignments.

Qualifications

• Previous experience in planning, scheduling, coordination, logistics, customer service, or administration.
• Strong Excel skills with the ability to manage and manipulate scheduling data.
• Excellent organisational and time management abilities.
• Strong communication skills and confidence dealing with customers and operational teams.

Responsibilities

• Plan, schedule and optimise engineers' daily workloads to maximise efficiency and meet project deadlines.
• Monitor engineer availability, locations and customer requirements to create effective work schedules.
• Communicate with customers regarding appointments, service updates and project activity.
• Manage incoming telephone and email enquiries, providing professional and timely responses.
• Liaise with engineers and operations teams to resolve scheduling conflicts and changes.
• Update internal systems with accurate job information, customer records and project data.
• Produce and maintain spreadsheets, reports and planning documents using Excel.
• Track progress of ongoing installations and repairs to meet service level commitments.
• Support the wider operations team with administrative tasks and process improvements.
• Identify and escalate potential delays, resource issues or customer concerns.

Skills

Excel proficiency

Organisational skills

Communication skills

Time management

Problem solving

Tools

Excel

Job description

Office Angels seeks a proactive Planning & Operations Administrator to support field-based engineers across installation and maintenance activities in the UK. You will coordinate schedules, manage enquiries, and ensure smooth operations behind the scenes.

Join a well-established agency in the energy and projects sector, with a focus on accuracy, efficiency and customer satisfaction. This temporary role offers exposure to a fast-paced environment and diverse assignments.