Energy Logistics & Customer Experience Specialist

Litt Recruitment; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Career progression pathways

Industry-leading training

Dynamic work environment with dress-down Fridays

Job summary

A recruitment agency is seeking a Logistics & Customer Experience Specialist in England to manage engineering schedules and deliver outstanding customer experience. This role offers a competitive salary and opportunities for professional development within the energy sector. Ideal candidates will have strong organizational and communication skills, along with proficiency in CRM systems. Join a team dedicated to enhancing operational efficiency and customer satisfaction while contributing to sustainable energy solutions.

Qualifications

• Experience in managing logistics or scheduling.
• Excellent communication skills for customer interaction.
• Ability to work under pressure and adapt to changes.

Responsibilities

• Coordinate engineering schedules to optimise productivity.
• Liaise with customers to book appointments effectively.
• Maintain accurate records via the CRM system.

Skills

Organisational & planning skills

Strong customer service

Problem-solving mindset

Attention to detail

Proficiency with CRM systems

Collaborative approach

Tools

CRM systems

Job description

A recruitment agency is seeking a Logistics & Customer Experience Specialist in England to manage engineering schedules and deliver outstanding customer experience. This role offers a competitive salary and opportunities for professional development within the energy sector. Ideal candidates will have strong organizational and communication skills, along with proficiency in CRM systems. Join a team dedicated to enhancing operational efficiency and customer satisfaction while contributing to sustainable energy solutions.