Endoscopy Day-Case Booking Coordinator

The Methodist Church in Britain; Royal Borough of Greenwich; On-site; GBP 21,000 - 26,000; Full time

Job summary

St George's University Hospitals NHS Foundation Trust is seeking a focused administrator to join the endoscopy day case booking team. You will manage day case bookings, handle a high volume of calls, and liaise with patients, clinicians, secretaries, and GPs to keep schedules on track.

This fixed-term post emphasizes data handling, RTT pathways, and proficient use of Excel, Word and Microsoft 365 to support the endoscopy admin team across three sites.

Qualifications

• Experience administering hospital bookings and patient data.
• Familiar with RTT and diagnostic pathways.
• Proficient in Excel, Word and email etiquette.
• Knowledge of NHS waiting time targets and 18-week pathways.
• Commitment to confidentiality and Data Protection Act.

Responsibilities

• Manage day case bookings for the endoscopy unit.
• Answer phone calls and liaise with patients.
• Liaise with doctors, nurses, secretaries and GPs about bookings.
• Support Endoscopy Admin Team across three trust sites.
• Maintain accurate patient details and generate routine reports.

Skills

Excel

Word

PowerPoint

Data protection

RTT knowledge

Analytical skills

Customer liaison

Education

GCSE Maths or English

Customer care course

Tools

Excel

Access

PowerPoint

Job description

St George's University Hospitals NHS Foundation Trust is seeking a focused administrator to join the endoscopy day case booking team. You will manage day case bookings, handle a high volume of calls, and liaise with patients, clinicians, secretaries, and GPs to keep schedules on track.

This fixed-term post emphasizes data handling, RTT pathways, and proficient use of Excel, Word and Microsoft 365 to support the endoscopy admin team across three sites.