End User Computing Support Analyst Placement

Sports Information Services; Monkston; On-site; GBP 22,000 - 30,000; Full time

Job summary

Sports Information Services (SIS) is offering a 12-month student placement as an End User Computing Support Analyst based in Milton Keynes. You will support our corporate technology estate, including Microsoft 365 and Azure cloud services, working with the End User Computing Engineer and Infrastructure Operations Manager to ensure colleagues have the tools they need to succeed.

Working 37.5 hours per week in the Milton Keynes office, you will gain hands-on IT support experience, manage

Qualifications

• Currently studying for a Bachelor’s degree and seeking a 12-month industrial placement between Year 2 and your final year.
• Experience providing technical support (to colleagues, friends, or family)
• Understanding of desktop/laptop hardware and Windows 10/11
• Familiarity with Microsoft 365 products
• Basic networking knowledge
• Strong communication skills and attention to detail
• A proactive, customer-focused mindset

Responsibilities

• Provide technical support for end-user hardware and software
• Manage IT assets and stock of devices and peripherals
• Troubleshoot issues with Teams Rooms and audio/visual equipment
• Assist with account and equipment processes for joiners, movers, and leavers
• Support mobile device management (Apple and Samsung Knox)
• Handle packaging and shipping of IT equipment
• Occasionally visit other SIS sites to resolve technical issues

Skills

Technical support

Hardware knowledge

Windows 10/11

Microsoft 365

Basic networking

Strong communication

Customer-focused

Education

Bachelor’s degree in progress

Tools

Microsoft 365

Teams Rooms

Azure cloud services

Job description

Sports Information Services (SIS) is offering a 12-month student placement as an End User Computing Support Analyst based in Milton Keynes. You will support our corporate technology estate, including Microsoft 365 and Azure cloud services, working with the End User Computing Engineer and Infrastructure Operations Manager to ensure colleagues have the tools they need to succeed.

Working 37.5 hours per week in the Milton Keynes office, you will gain hands-on IT support experience, manage