IT Student Placement

Motorsport Network, LLC; Milton Keynes; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free daily food

Gym access

Discounts & offers

Free coffee

Job summary

Red Bull Technology Group in Milton Keynes is offering an undergraduate IT Service Desk placement. You will join our day-to-day client support activities, help maintain and optimise internal systems, and gain hands-on exposure to enterprise IT in a fast-paced environment.

You should be analytical with strong problem-solving IT skills and be able to communicate effectively with colleagues at different levels.

Qualifications

• Must be an undergraduate studying IT-related degree.
• Highly analytical with excellent problem-solving IT skills.
• Strong communication skills and ability to work with people at different levels.

Responsibilities

• Deliver excellent customer service and communication within IT Service Desk.
• Act as first point of contact for IT issues via walk-ups, phone, email and desktop support.
• Set up and configure laptops, desktops, tablets, and virtual machines.
• Participate in project work and help improve processes and systems.
• Assist with inventory management of software, hardware and IT suppliers.
• Support events and incident responses, including cybersecurity alerts.

Skills

IT support

Customer service

Problem solving

Batch scripting

Teamwork

Education

IT related degree

Tools

Windows scripting

Job description

Red Bull Technology Group have exciting opportunities for undergraduates to join one of our IT Service Desk teams based in Milton Keynes. As a valued member of the team, you will be integrated into the day-to-day client support activities of our technical support team as well as helping to maintain and optimise our internal systems. This placement will provide you with an amazing opportunity to understand how an IT department supports the business demands to achieve its goals.

You’ll need to be highly analytical with excellent problem-solving IT skills. The ability to communicate effectively is a pre-requisite, as you’ll be dealing with a variety of people at different levels across the business. The role will be technically hands-on, with a strong culture of doing what needs to be done. Project work is a key part of this role, and you will be expected to work both autonomously and as part of a team. In return you will gain experience in a range of services and technologies. Candidates should be studying an IT related degree.

The main accountabilities of the roles are:

• Deliver excellent customer service and provide excellent communication skills
• As a first point of contact on the Service Desk, you will be part of a team accepting IT related issues (via walk-ups, telephone/email and desktop support) for the wide range of IT services we provide
• Passionate about building relationships and working with people across various teams
• Support and manage critical business applications and tools
• Technical approach to problem solving
• Setting up and configuring new laptops, desktops, tablets, phones and virtual machines
• Participate in project work (client hardware refresh, update end point controls)
• Proactively identify and propose opportunities to improve processes and systems
• Knowledge of creating batch scripts / windows scripts to automate tasks
• Assist with inventory management of software, hardware and other IT suppliers
• Participate in supporting events
• Incident response support of cyber security alerts

Not only is this a fantastic opportunity to complete your student placement at our championship winning team, but it is also a great opportunity to work with some of the greatest talents in F1. A good salary is just the start, there are many other benefits too, such as a free daily food allowance, free gym access and fitness classes, multiple discounts and offers with our partners, free barista style coffee, unlimited Red Bull and much more!