EMS Account Manager | Growth & Renewals (Travel Required)

Catering; Basingstoke; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Bonus

Job summary

Catering in Basingstoke is recruiting an Account Manager Supply Chain as a Service (SCaaS) to manage existing accounts and drive new business across the UK and Europe. You will liaise with engineering, procurement and production teams to ensure smooth project execution and outstanding service throughout the lifecycle.

The role requires a strong EMS background, a proven track record in account growth, and excellent relationship-building with technical and commercial stakeholders.

Qualifications

• Experience in Electronics Manufacturing (EMS) or related industry.
• Proven account growth and management track record.
• Strong relationship-building across technical and commercial stakeholders.
• Ability to manage multiple projects with attention to detail.
• Willingness to travel across the South of England.

Responsibilities

• Act as primary contact for assigned customers and build long-term relationships.
• Communicate customer requirements to internal teams.
• Lead regular customer meetings on-site and remote.
• Identify new sales opportunities within existing accounts.
• Lead contract renewals, pricing negotiations, and proposals.
• Coordinate with engineering, procurement and production for project execution.
• Monitor orders and resolve issues to ensure timely delivery.
• Support customers with technical queries and liaise with experts.
• Stay on top of market trends, customer needs, and competitor activity.
• Represent the business at industry events and trade shows.
• Maintain accurate CRM records and provide regular reporting to senior management.

Skills

Account management

Business development

Relationship building

Negotiation

CRM software

Microsoft Office

Project management

Travel willingness

Tools

CRM software

Microsoft Office

Job description

Catering in Basingstoke is recruiting an Account Manager Supply Chain as a Service (SCaaS) to manage existing accounts and drive new business across the UK and Europe. You will liaise with engineering, procurement and production teams to ensure smooth project execution and outstanding service throughout the lifecycle.

The role requires a strong EMS background, a proven track record in account growth, and excellent relationship-building with technical and commercial stakeholders.