Account Manager – Full Time – Basingstoke

Catering; Basingstoke; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Bonus

Job summary

Catering in Basingstoke is recruiting an Account Manager Supply Chain as a Service (SCaaS) to manage existing accounts and drive new business across the UK and Europe. You will liaise with engineering, procurement and production teams to ensure smooth project execution and outstanding service throughout the lifecycle.

The role requires a strong EMS background, a proven track record in account growth, and excellent relationship-building with technical and commercial stakeholders.

Qualifications

• Experience in Electronics Manufacturing (EMS) or related industry.
• Proven account growth and management track record.
• Strong relationship-building across technical and commercial stakeholders.
• Ability to manage multiple projects with attention to detail.
• Willingness to travel across the South of England.

Responsibilities

• Act as primary contact for assigned customers and build long-term relationships.
• Communicate customer requirements to internal teams.
• Lead regular customer meetings on-site and remote.
• Identify new sales opportunities within existing accounts.
• Lead contract renewals, pricing negotiations, and proposals.
• Coordinate with engineering, procurement and production for project execution.
• Monitor orders and resolve issues to ensure timely delivery.
• Support customers with technical queries and liaise with experts.
• Stay on top of market trends, customer needs, and competitor activity.
• Represent the business at industry events and trade shows.
• Maintain accurate CRM records and provide regular reporting to senior management.

Skills

Account management

Business development

Relationship building

Negotiation

CRM software

Microsoft Office

Project management

Travel willingness

Tools

CRM software

Microsoft Office

Job description

Account Manager Supply Chain as a Service (SCaaS) Location: Basingstoke

The Opportunity

Our client is one of the largest UK-owned Contract Electronics Manufacturers (CEMs), supplying EMS and supply chain services to leading technology companies across the UK and Europe. Operating from a modern, state-of-the-art facility, they support customers across the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors.

The Role

As Account Manager, you will be the key point of contact between the business and its customers managing existing accounts, identifying new business opportunities, and ensuring clients receive the highest level of service throughout the project lifecycle.

Key Responsibilities

• Act as primary contact for assigned customers, building strong, long-term relationships
• Communicate customer requirements and technical needs effectively to internal teams
• Run regular customer meetings (on-site and remote) to review performance and explore new opportunities
• Identify and develop new sales opportunities within existing accounts, working alongside the external Sales Team
• Lead contract renewals, pricing negotiations, and proposal development
• Coordinate with engineering, procurement, and production teams to ensure smooth project execution
• Monitor orders to ensure timely delivery, proactively resolving any issues
• Support customers with technical queries, liaising with internal experts as needed
• Stay on top of market trends, customer needs, and competitor activity
• Represent the business at industry events and trade shows
• Maintain accurate CRM records and provide regular reporting to senior management

What We’re Looking For

• Experience in Electronics Manufacturing (EMS) or a related industry Preferred
• Strong account management and business development track record, with demonstrable account growth
• Excellent relationship-building skills across technical and commercial stakeholders
• Strong negotiation and contract management skills
• Ability to manage multiple projects with strong attention to detail
• Proficient in CRM software and Microsoft Office
• Results-driven, with a focus on customer satisfaction and revenue growth
• Willingness to travel across the South of England for customer meetings

Salary: £40000 – £45000/annum Plus Bonus + Benefits

Job Type: Permanent

Location: Basingstoke, Hampshire