Manchester Account Manager: B2B Growth & Service

Sentrex Services UK Ltd; Manchester; Hybrid; GBP 32,000 - 44,000; Full time

Job summary

Sentrex Support Services is seeking an Account Manager to cover the Manchester area. You will be the primary contact for our clients, ensuring their facility management needs are met with top-tier service and responsiveness.

Join a dynamic team focused on building lasting client relationships, driving customer satisfaction, and supporting business growth through effective B2B engagement.

Qualifications

• Proven experience in B2B sales or account management within a service-oriented industry
• Excellent communication and relationship-building skills
• Strong negotiation and closing abilities
• Valid driving license for travel between client sites

Responsibilities

• Develop and maintain strong relationships with existing clients to ensure satisfaction and retention
• Identify opportunities for account growth through proactive communication and understanding client needs
• Negotiate service agreements, renewals, and additional contracts to maximise client value
• Coordinate with internal teams to deliver tailored facility management solutions
• Conduct regular site visits to assess service quality and address issues promptly
• Manage client inquiries via phone, email, or face-to-face interactions with a positive attitude
• Maintain detailed records of client interactions, contracts, and service delivery updates

Job description

Sentrex Support Services is seeking an Account Manager to cover the Manchester area. You will be the primary contact for our clients, ensuring their facility management needs are met with top-tier service and responsiveness.

Join a dynamic team focused on building lasting client relationships, driving customer satisfaction, and supporting business growth through effective B2B engagement.