Empowering Women’s Support Worker

Harrogate Homeless Project; Harrogate; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days annual leave (including bank &

Birthday leave

Healthcare package

Travel benefits

Workplace pension scheme

Job summary

Harrogate Homeless Project seeks a compassionate Women's Support Worker to join our Client Services Team, delivering person-centred support to women experiencing homelessness and housing insecurity across our hostel, Springboard Day Centre and accommodation. You will help clients access services, opportunities and encouragement to move forward with their lives.

Working with caseworkers and volunteers, you will support induction, maintain records, assist with housing benefit applications and help

Qualifications

• Caring and resilient individual with commitment to supporting women facing complex challenges.

Responsibilities

• Provide day-to-day support to female clients in hostel and supported accommodation.
• Deliver a professional reception service to clients and visitors.
• Support induction of new female residents and complete paperwork.
• Work with caseworkers to encourage engagement with support activities and appointments.
• Build trust with clients and provide practical and emotional support.
• Maintain a safe, inclusive environment and manage behavior per policies.
• Handle service charges and donations with accurate cash handling and records.
• Maintain client records, support notes and incident logs in databases.
• Carry out health and safety checks and room inspections in accommodation.
• Assist with housing benefit applications and related documentation.
• Support induction and supervision of volunteers.
• Collaborate with colleagues and partner agencies to achieve positive outcomes.
• Contribute to fundraising activities and wider charity work.

Job description

Harrogate Homeless Project seeks a compassionate Women's Support Worker to join our Client Services Team, delivering person-centred support to women experiencing homelessness and housing insecurity across our hostel, Springboard Day Centre and accommodation. You will help clients access services, opportunities and encouragement to move forward with their lives.

Working with caseworkers and volunteers, you will support induction, maintain records, assist with housing benefit applications and help