Employee Relations & Human Resources Manager

Amazon.com, Inc; Brandwood End; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global company in Brandwood End seeks an Employee Relations & Human Resources Manager for its London office. This dual-function role requires expertise in employee relations and HR partnerships. Responsibilities include managing ER casework, conducting investigations, and supporting HR compliance policies. Candidates should hold a bachelor's degree and possess experience in labor relations or employment law. Strong communication skills and the ability to handle complex cases are essential. This role offers growth opportunities in a diverse and entrepreneurial environment.

Qualifications

• Experience in employee relations, labor relations, or labor/employment law.
• Knowledge of national and local employment laws and regulations.
• Ability to manage complex ER cases with discretion.

Responsibilities

• Manage and oversee ER casework.
• Conduct and manage ER investigations.
• Support design and implementation of ER compliance policies.
• Analyze ER trends and metrics.
• Act as HR point of contact for the London Hub leader.

Skills

Employee relations expertise

Excellent communication skills

Organizational design

Education

Bachelor’s degree or equivalent

Job description

Our Global People & Places team is seeking a talented Employee Relations (ER) & Human Resources (HR) Manager to join our London office. This dual‑function role combines strategic employee relations expertise across our organization with hands‑on HR partnership for our global hub teams. You'll support a positive employee relations climate that promotes employee safety, capability, engagement, and a high‑performance, customer‑obsessed culture. This position serves as a trusted advisor on complex ER matters while acting as the frontline HR consultant to the London Hub leader and local teams. This role offers unique career growth opportunities in a global, fast‑paced environment with industry‑leading People & Places practices.

Responsibilities

• Manage and oversee ER casework, collating with Functional and Regional Senior HRBPs as needed
• Conduct and manage ER investigations, performance management, workplace conduct issues, and conflict resolution
• Support the design, implementation, and rollout of ER and compliance policies and programs
• Take ownership, play a supporting role in significant ER projects
• Partner with legal counsel and regional stakeholders to ensure compliance with local employment regulations
• Analyze ER trends and metrics to identify opportunities for proactive interventions and process improvements
• Act as a primary HR point of contact for the London Hub leader and teams
• Provide consultation on people matters including talent management, organisational design, compensation, and employee development
• Deliver guidance on company policies, local employment practices, and HR programs
• Collaborate with Global People & Places teams (Functional HRBPs, Talent Acquisition, HR Operations) to ensure seamless service delivery
• Support Hub leader(s) in maintaining an inclusive, productive, and engaging workplace culture
• Facilitate onboarding, employee lifecycle events, and organisational changes

Qualifications

• Bachelor’s degree or equivalent
• Experience in employee relations, labour relations, human relations or labour/employment law
• Knowledge of national and local employment laws and regulations
• Experience managing complex, sensitive ER cases with discretion and sound judgement

Preferred Qualifications

• Advanced degree, law degree or other specialised training in ER/HR
• Excellent written and verbal communication skills with the ability to establish partnerships and work collaboratively with senior leadership and across all organisational levels

At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers' daily lives. We are a global company with an entrepreneurial spirit. This culture supports creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.