Employee Relations Advisor | HR Case Management & Policy

Alternative Networks (now part of Daisy Group); Greater London; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Private medical cover

Pension plan

Season ticket loan

Cycle to work

Discounted gym membership

Employee assistance programme

Job summary

UK Power Networks in London is seeking an HR Advisor (Employee Relations) to join the HR Operations team. The role reports to the HR Operations Manager and is based at Elephant and Castle.

You will provide guidance on complex cases, ensure proper recording in HR systems, and support line managers with employment law, policies, and procedures. A 7.5% bonus is offered, and 25 days leave plus benefits are provided.

Qualifications

• Chartered CIPD member or studying CIPD.
• Experience handling complex HR cases (discipline, grievances, sickness, performance, redeployment).
• Advising managers on terms and conditions and employment law.
• Excellent interpersonal and communication skills.
• Knowledge of employment law and HR policy.
• Project management skills.
• Ability to influence at all levels and build relationships.
• Proven ability to deliver practical HR solutions and projects.
• Self-motivated team player.
• Use SAP to compile and analyse reports.
• Strong written and verbal communication with diverse client groups.
• Commitment to excellent customer service.

Responsibilities

• Provide advice, guidance, documentation and structured case management to managers.
• Ensure case management is recorded in HR systems for reporting.
• Manage casework following HR policies with timely progression.
• Advise managers on employment law, terms and conditions, and HR procedures.
• Undertake project work and provide progress updates.
• Support managers in addressing governance and audit findings.
• Check and approve employment changes in HR systems after escalation.
• Monitor sickness absence and performance; coach managers through the process.
• Support long-term sickness management with Occupational Health input.
• Provide seamless HR Operations service and ensure coverage during absences.
• Aide manager capability through coaching sessions and workshops.
• Maintain SAP HR updates and HR policy development.

Skills

CIPD membership

Case management

Employment law

Interpersonal skills

Project management

SAP reporting

Stakeholder management

Communication

Research & analysis

Customer service

Education

CIPD qualification

Tools

SAP

Microsoft 365

Job description

UK Power Networks in London is seeking an HR Advisor (Employee Relations) to join the HR Operations team. The role reports to the HR Operations Manager and is based at Elephant and Castle.

You will provide guidance on complex cases, ensure proper recording in HR systems, and support line managers with employment law, policies, and procedures. A 7.5% bonus is offered, and 25 days leave plus benefits are provided.