Employee Relations Advisor

UK Power Networks; Greater London; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

25 days annual leave

Private medical cover

Pension plan

Season ticket loan

Employee Assistance Programme

Retail discounts

Gym discounts

Job summary

UK Power Networks in London is seeking an Employee Relations Advisor to join the HR Operations team. The role offers a permanent position with a salary dependent on experience and a 7.5% bonus, supporting managers across the business from its Elephant and Castle base.

You will advise on employment law, contribute to policy development, manage casework, and maintain HR records. Strong CIPD credentials and superb communication are required.

Qualifications

• Chartered CIPD member or currently studying towards CIPD.
• Experience managing complex HR cases and advising on policy.
• Strong communication, relationship-building and influencing skills.
• SAP reporting experience and proficiency with Microsoft 365.

Responsibilities

• Provide guidance and structured case management on HR policies and procedures.
• Advise on employment law, terms and conditions; manage casework to agreed timescales.
• Maintain accurate HR system records for reporting; support governance and audit actions.
• Coach managers through processes and contribute to policy development and workshops.
• Support welfare coordination and occupational health inputs during system emergencies.

Skills

Employee relations

Employment law

Case management

Stakeholder management

SAP reporting

Microsoft 365

Education

CIPD qualification or studying

Tools

SAP reporting

Microsoft 365

Job description

Are you an experienced HR professional who can provide confident, practical advice on complex people matters? UK Power Networks is looking for an Employee Relations Advisor to join the HR Operations team in London, Elephant and Castle. This permanent role offers a salary depending on experience, a 7.5% bonus and the opportunity to work in a centre of excellence supporting managers across the business.

You will provide guidance and structured case management support on people policies and procedures, including sickness absence, disciplinary, grievance, performance improvement, discrimination, bullying and harassment, redeployment and redundancy matters. Working closely with managers, Trade Union and employee representatives, HR Business Partners, HR Services, Talent Acquisition, Payroll, Pensions, Legal and Occupational Health, you will help ensure cases are managed consistently, fairly and in line with policy.

In this role, you will advise on employment law, terms and conditions, HR policy and procedures, manage casework to agreed timescales, maintain accurate HR system records for reporting, support managers with governance and audit actions, and review employment change requests submitted through My UKPN. You will also monitor sickness absence and poor performance, coach managers through each stage of the relevant process and support long-term sickness cases with Occupational Health input.

You will play a key role in delivering a responsive HR Operations service, improving manager capability through coaching and workshops, supporting policy and procedure development, contributing to working groups and job evaluation panels where trained, maintaining reporting systems, providing management information and supporting welfare co-ordinator or call agent duties during system emergencies.

We are looking for someone who is a Chartered Member of the CIPD or currently studying towards CIPD, with experience managing complex HR cases and advising managers on policy, employment law and terms and conditions. You will bring strong communication, relationship-building and influencing skills, the ability to develop practical solutions, manage projects and see issues through to conclusion. SAP reporting experience, strong written skills, Microsoft 365 capability and experience working with collective agreements would be beneficial.

In return, you will receive 25 days’ annual leave plus bank holidays, private medical cover, reservist leave, a matched pension plan, tenancy loan deposit and season ticket loan schemes, tax-efficient benefits, Occupational Health support, retail discounts, discounted gym membership and access to an Employee Assistance Programme.

If you can deliver accurate, consistent and commercially aware HR advice while providing excellent customer service, we would welcome your application. The closing date for applications is 22/10/2026.

If you have any queries in connection to this vacancy or your application, please contact us at [e-mail] quoting the vacancy reference number and a member of the team will get in touch with you as soon as possible.