Emergency Switchboard Operator - NHS (Bank/Zero-Hours)

NHS; Chesterfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare institution based in Chesterfield is looking for a Switchboard Control Operator on a zero-hour bank contract. This role is crucial as the first point of contact with the public, requiring excellent communication skills and the ability to work under pressure. Responsibilities include managing emergency calls and providing consistent service during operating hours. The ideal candidate will have at least GCSE qualifications and the ability to adapt to varying work conditions.

Qualifications

• Must be educated to GCSE standard or equivalent.
• Basic IT skills required.
• Ability to remain calm under pressure and manage stress.

Responsibilities

• Provide an efficient switchboard service to the public.
• Respond to emergency calls and alarms.
• Cover for holidays and sickness on short notice.

Skills

Excellent verbal communication skills

Ability to multi-task under pressure

Attention to accuracy and detail

Basic IT Skills

Education

GCSE standard or equivalent

Job description

A healthcare institution based in Chesterfield is looking for a Switchboard Control Operator on a zero-hour bank contract. This role is crucial as the first point of contact with the public, requiring excellent communication skills and the ability to work under pressure. Responsibilities include managing emergency calls and providing consistent service during operating hours. The ideal candidate will have at least GCSE qualifications and the ability to adapt to varying work conditions.