Emergency Department Front Desk Specialist

NHS Jobs; Cramlington; On-site; GBP 21,000 - 32,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrative and clerical assistant to support emergency attenders, soft tissue and associated outpatient clinics, ensuring efficient operations and accurate patient flow.

You will provide a reception service, serving as the first point of contact on the telephone or face-to-face for patients, visitors and other healthcare professionals, and you will help facilitate clear communication with wards and departments involved in

Responsibilities

• Provide efficient administration and clerical support to emergency attenders, soft tissue and associated outpatient clinics.
• Provide a reception service and act as first point of contact by telephone or face-to-face for patients, visitors and other healthcare professionals.
• Facilitate good communication with other wards and departments involved in patient care or ward/departmental functioning.

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an administrative and clerical assistant to support emergency attenders, soft tissue and associated outpatient clinics, ensuring efficient operations and accurate patient flow.

You will provide a reception service, serving as the first point of contact on the telephone or face-to-face for patients, visitors and other healthcare professionals, and you will help facilitate clear communication with wards and departments involved in