Outpatient Clerk

NHS Jobs; Newcastle upon Tyne; On-site; GBP 19,000 - 23,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an capable administrative assistant to join the outpatient reception and Appointment Booking Centre. You will provide welcoming, efficient front-desk service and manage bookings with care for patient confidentiality.

The role requires basic IT skills, good communication, and the ability to work as part of a team. You will contribute to maintaining high standards of customer care and assist in developing the competencies across the

Qualifications

• Basic IT skills and ability to follow instructions in a healthcare setting.
• Good communication and customer care skills with attention to detail.
• Understanding of confidentiality and ability to work as part of a team.

Responsibilities

• Provide outpatient reception and Appointment Booking Centre services.
• Deliver administrative support across the organisation with patient confidentiality in mind.

Skills

Basic IT skills

Communication

Customer care

Attention to detail

Follow instructions

Teamwork

Confidentiality

Job description

To provide an effective and efficient out-patient reception and Appointment Booking Centre and administrative service across the organisation ensuring that a high quality of customer care is delivered To continue to develop and maintain competencies in all areas of work The post requires basic IT skills, good communication and customer care skills, attention to detail, the ability to follow instructions and work as part of a team, and an understanding of the importance of confidentiality in a healthcare environment.

The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust